Refund policy

If any return approved by the company it will take 7 wokring days 
If any refund approved by the company it will take 7 wokring days to credit to your original source account 
Exchange product will be delivered to your location within 7 working days

 

You may request a return or exchange if:

 

You received a defective or damaged product

 

You received the wrong item

 

To be eligible:

 

The product must be unused, in its original packaging, and in the same condition you received it.

 

Tags must remain attached. Returns may be declined if tags are removed or missing.

 

For size-related exchanges, please email us at gloriisofficial@gmail.com for approval. Kindly refer to our size chart before placing your order.

 

Return & Exchange Process

Request Review

Our Customer Experience Team will review your request within 48 hours of submission.

 

Reverse Pickup

If approved, a reverse pickup will be arranged.

 

Packaging Guidelines

Please return the item in its original packaging, just as it was delivered.

 

Important: In Case of Damaged Packaging

If the packaging appears damaged or tampered, please refuse the delivery immediately.

 

If the delivery is accepted, please provide:

 

An unboxing video OR

 

Images of the packaging (before and after opening)

 

This must be submitted within 24–48 hours of delivery.

 

For cuts or defects in the product, please ensure you send:

 

A clear video or images of the product and intact packaging

 

Within 24–48 hours of receiving the item

 

Refunds (If Applicable)

Once we receive and inspect your return, we’ll notify you via email regarding the approval or rejection of your refund.

 

If approved, the refund will be processed to your original payment method within a few business days.

 

Delayed or Missing Refunds

If you haven’t received a refund:

 

Check your bank account again

 

Contact your credit card company or bank – processing times may vary

 

If you're still concerned, email us at gloriisofficial@gmail.com

 

Shipping charges are non-refundable.

 

If your return is approved, the cost of return shipping will be deducted from your refund.

 

For items valued over ₹10,000, we recommend using a trackable courier service or purchasing shipping insurance. We cannot guarantee receipt of items without tracking.

 

Exchange Requests

If you received a defective or damaged item, we’ll replace it with the same product.

Please email us at gloriisofficial@gmail.com